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On the first business day of each month, SmartVox / Bitnetix does billing. This is mostly through automatic invoices in Quickbooks, but some customers require special (mostly SmartVox) treatment.
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On the first business day of each month, SmartVox / Bitnetix does billing. This is mostly through automatic invoices in Quickbooks, but some customers require special (mostly SmartVox) treatment.
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Customer Invoices
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Customer Invoices
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## Vitelity Records
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### General
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* Log in to https://portal.vitelity.net/login.php
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* Log in to https://portal.vitelity.net/login.php
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* Left hand nav: Billing | Invoice
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* Left hand nav: Billing | Invoice
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* Select email of vitelity@smartvox.com
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* Select email of vitelity@smartvox.com
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@@ -32,8 +35,36 @@ Customer Invoices
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* If you find it, go back to vitelity and change subaccount to "All"
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* If you find it, go back to vitelity and change subaccount to "All"
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* leave everything else the same and click submit
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* leave everything else the same and click submit
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* Done. Calculate charges based on received information.
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* Done. Calculate charges based on received information.
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* General Code:
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* Start with the two CDR reports that were emailed for sub account 174.47.212.250
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### Biznetix
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* Log in to SVGP shell access
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* Run the following CDR commands, using Min as the fields for OUTGOING (which should be zero), INCOMING, and INCOMING TOLL-FREE, respectively. Note that this will use last month's date by default:
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* ```cdr -m `date --date="last month" +"%Y%m"` -S "%5854266519%" -I 30; # OUTGOING (should be zero)```
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* ```cdr -m `date --date="last month" +"%Y%m"` -D "%5854266519%" -I 30; # INCOMING```
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* ```cdr -m `date --date="last month" +"%Y%m"` -D "%5854266519%" -I 30 -i; # INCOMING Toll Free```
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* Log into SVVP shell access
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* Run the following CDR command for OUTGOING calls
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* ```acc -F 74.39.215.44 --from `date --date="last month" +"%Y-%m-01"` --to `date --date="this month" +"%Y-%m-01"` --cdr -C```
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* Enter on invoice as appropriate
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## Mission Matrix and Credits
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The following customers are Mission Matrix customers and may have credits that need to be applied before invoices can be sent:
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* **UPDATE: David's Refuge is no longer a customer, so Pompey no longer receives discounts**
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* Pompey Community Church (only downstream was David's Refuge)
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Next, check Reports | Memorized Reports | Customers | Open Credits and apply any available credits to outstanding invoices. Mission Matrix credits are calculated on the 15th of the first month of every quarter for the previous quarter. Details are slim: Open spreadsheet, follow examples
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## BE SURE TO CHECK [FORMSITE](https://www.formsite.com/) FOR UPDATED CC/ACH INFORMATION!
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# NOTE: Just about everything that comes after this is no longer valid now that we use [Stripe](https://stripe.com) for payments! This section needs to be updated.
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## Use: *SmartVox Monthly Phone Service* for the Description in Stripe.
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---
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## General Code
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* Start with the two CDR reports that were emailed for sub account 174.47.212.250
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* Choose the inbound one (the first one)
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* Choose the inbound one (the first one)
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* Sort by destination
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* Sort by destination
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* Add a column after seconds (call it X)
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* Add a column after seconds (call it X)
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@@ -58,30 +89,6 @@ Customer Invoices
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* Take the "Min" output and use that for the invoice BACKUP TRUNK number of minutes (if any).
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* Take the "Min" output and use that for the invoice BACKUP TRUNK number of minutes (if any).
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* Additional backup on SVPP:
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* Additional backup on SVPP:
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* ```acc -F 4.59.212.234 --from `date --date="last month" +"%Y-%m-01"` --to `date --date="this month" +"%Y-%m-01"` --cdr -C```
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* ```acc -F 4.59.212.234 --from `date --date="last month" +"%Y-%m-01"` --to `date --date="this month" +"%Y-%m-01"` --cdr -C```
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* Biznetix:
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* Log in to SVGP shell access
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* Run the following CDR commands, using Min as the fields for OUTGOING (which should be zero), INCOMING, and INCOMING TOLL-FREE, respectively. Note that this will use last month's date by default:
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* ```cdr -m `date --date="last month" +"%Y%m"` -S "%5854266519%" -I 30; # OUTGOING (should be zero)```
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* ```cdr -m `date --date="last month" +"%Y%m"` -D "%5854266519%" -I 30; # INCOMING```
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* ```cdr -m `date --date="last month" +"%Y%m"` -D "%5854266519%" -I 30 -i; # INCOMING Toll Free```
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* Log into SVVP shell access
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* Run the following CDR command for OUTGOING calls
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* ```acc -F 74.39.215.44 --from `date --date="last month" +"%Y-%m-01"` --to `date --date="this month" +"%Y-%m-01"` --cdr -C```
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* Enter on invoice as appropriate
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## Mission Matrix and Credits
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The following customers are Mission Matrix customers and may have credits that need to be applied before invoices can be sent:
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* **UPDATE: David's Refuge is no longer a customer, so Pompey no longer receives discounts**
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* Pompey Community Church (only downstream was David's Refuge)
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Next, check Reports | Memorized Reports | Customers | Open Credits and apply any available credits to outstanding invoices. Mission Matrix credits are calculated on the 15th of the first month of every quarter for the previous quarter. Details are slim: Open spreadsheet, follow examples
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## BE SURE TO CHECK [FORMSITE](https://www.formsite.com/) FOR UPDATED CC/ACH INFORMATION!
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# NOTE: Just about everything that comes after this is no longer valid now that we use [Stripe](https://stripe.com) for payments! This section needs to be updated.
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## Use: *SmartVox Monthly Phone Service* for the Description in Stripe.
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## ACH Billing
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## ACH Billing
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